📦 (space)shipment 📦
Do you offer returns and exchanges?
Absolutely! Check out our Returns & Exchanges (<- you need to click there, you won't get Rickrolled) page for all the details.
What are your delivery times?
Worldwide shipping from The Netherlands (if we're not in a black hole), powered by coffee and Monster Energy (zero sugar).
- Benelux: 1–3 business days
- Europe: 2–5 business days
- Rest of the galaxy: 5–10 business days (customs may slow things down)
- Tatooine: still in negotiation with Sebulba and the Imperial Post Bureau (IPB).
We print everything to order, so it’s fresh off the press. Hyperspeed is pending Skully’s hangover status.
How do I follow my package?
Once your order escapes HQ, you’ll get a Track & Trace link - your personal portal to stalk its cosmic journey. Click it and watch as your gear travels across space, time, and way too many sorting facilities.
Pro tip: it’s less “Netflix binge” exciting, more “refresh page 47 times while Skully tells you to chill.” 🛸
Can I edit my order?
Not usually - we’re print-on-demand wizards, not time travellers. But if you send us a message within one hour of placing your order, we might pull a few strings (or bribe Skully with beer). Don’t forget your order number - it’s basically your secret launch code.
🪐 product info 🪐
Do you have size charts?
Absolutely. Every body’s built different - human or otherwise. That’s why we made the Galactic Fit Guide: your interdimensional roadmap to the perfect fit.
Skully says: “Guessing is for Earthlings.”
Is your merch organic?
You betcha! We care about the galaxy (and your skin). All our threads are made with organic materials, responsibly sourced to ensure Mother Earth doesn’t get cranky with us.
Translation: premium cotton, guilt-free drip.
How do your products fit?
Oversized, boxy, and unapologetically unisex - built to layer, flex and breathe. Whether you’re human, alien, or a drunk spacecat, our gear is designed for form, flow, and freedom.
Want it even looser? Size up. Want it to actually fit? Double-check your dimensions in the Galactic Fit Guide - no guesswork, no panic.
Right now we offer tees, crewnecks, and hoodies - all oversized, all cult-ready. More chaos is cooking: track jackets, denim, hats, maybe even socks Skully will definitely lose.
Want first dibs on new drops? Join the mailing list and never miss a transmission.
What materials do you use?
Premium, planet-friendly cotton - soft enough to binge Netflix in, durable enough to survive a black hole (or at least a few hundred washes). All our gear is made with organic and responsibly sourced materials, because fast fashion is for mortals, not legends.
Translation: comfy drip, cult-approved, built for light-years.
Where are your items made?
All orders are printed and shipped locally from our home base in Overijssel, The Netherlands - think of it as our little launchpad on Earth.
We partner only with print-on-demand wizards who share our values: ethical production, safe working conditions, and a planet-first mindset. No sweatshops, no shady shortcuts - just drip with a conscience.
In the future, we may work with regional partners across the galaxy to cut shipping distances and shrink our footprint. Translation: less CO₂, more cosmic style.
🤑 Payment Options 🤑
What payment methods do you accept?
All the usual Earthly credits:
- iDEAL
- PayPal
- Bancontact
- SOFORT
- Credit cards (Visa, MasterCard, Amex)
- Apple Pay
- Google Pay
- Shop Pay
- ...and more.
We don't take Imperal Credits or Beskar Steel yet (maybe you can try to bribe Skully with vintage Star Wars toys), but we're working on convincing the Iron Bank of Braavos and Gringotts.
If your method isn’t showing, try switching browsers, clearing cookies, or checking your local region settings. Still not working? Contact Skully and bring food (or beer).
Is payment secure?
Absolutely. All transactions are processed through Shopify Payments, which means:
- Secure connection (SSL encryption)
- Industry-standard fraud protection
- 3D Secure for cards where applicable
- Drunk spacecat proof
Translation? It’s safe. Like, “Skully-approved” safe.
Can I pay later?
Not yet - but Buy Now, Pay Later options (like Klarna) are warping in soon. Until then, it’s pay now or try bribing Skully with vintage Star Wars toys and a Belgian Tripel. Results may vary.
Stay tuned via our newsletter, Instagram or wherever memes die to be the first to know.
Do I get a receipt or invoice?
Of course - every order comes with a confirmation email and digital receipt (for your empire's accounting) faster than Skully can spill a beer. ISB, are you watching?
My payment failed. What now?
Happens to the best of us - even Skully’s card gets declined when he buys too many overpriced franchise collectibles.
Try again with another method, clear your cache, or sacrifice a meme to the algorithm. Still stuck? Hit us up at help@culture-galaxy.com.
Quick checklist:
- Double-check your card details or payment method
- Clear your browser cookies/cache
- Try a different browser or device
- Follow the white rabbit - knock, knock
Note: Orders are only confirmed once payment is completed - or when goods are stolen by Han Solo (don’t worry, we’ll look the other way).
Do you accept gift cards or discount codes?
Absolutely - because nothing says “I love you” like intergalactic drip credits.
You can apply gift cards and discount codes at checkout. Just beam up your code in the appropriate field before payment.
🧑🚀 CREW MANIFEST 🧑🚀
Who is Skully McPaws?
Write content to answer to common questions your customers may have about your products, shipping policies..
Can I get an autograph from Skully McPaws?
Autographs? Legends don’t sign, they consecrate. If Skully’s feeling generous (and you bring tribute), you might just get your tee upgraded to relic status. PS. You can buy an autograph for 100 Galleons at Comic Con Hogsmeade.
Can I wear Culture Galaxy merch in space?
Heck yes! Our threads are rated for zero-gravity comfort. However, we don’t recommend trying to wash them in a black hole.
What happens if I accidentally summon Skully McPaws to my house?
First of all - good luck. Skully arrives unannounced, usually carrying a six-pack and questionable life advice. He’ll probably raid your fridge, scratch your sofa, and bless your wardrobe with cult-level drip.
Best strategy? Offer him a Belgian Tripel, vintage Star Wars toys or cat food. If you survive the night, congratulations - you’re officially part of the crew.
Does wearing your merch give me superpowers?
Legally, we can’t say yes - but Skully swears it unlocks +10 charisma, resistance to cringe, and the ability to open beer bottles with sheer aura.
Warning: may cause spontaneous cult leadership, lightsaber envy, and posing like you’re on an album cover.
Are aliens watching me?
Oh, 100%. Our merch is so cool it’s got E.T., Chewbacca, and Marvin the Martian monitoring your wardrobe choices. But don’t worry, they come in peace… probably.
Can I feed the cat?
Sure - if you can catch him. Skully’s diet is 80% space tuna, 15% beer, and 5% laser-pointer snacks. He’s picky though - galactic appetite, diva standards.
And don’t forget his crew. They run on coffee, Monster Energy, and questionable life choices. Bribes in the form of protein bars, pizza, or the sacred Domino’s chocolate lava cake are always accepted. After all, it takes fuel to keep Culture Galaxy moving at light speed.