oversized fits all

Returns & Exchanges

At Culture Galaxy, all items are made-to-order - stitched fresh for you, not pulled from dusty warehouse relics. That said, if you’re not vibing with your gear, you can always return it.

🌌 How to return 🌌

  • Complete our Return Form within 14 days of receiving your order
  • Once approved, we’ll send you the return shipping address
  • Ship the item back using a trackable service
  • Once received and inspected, we’ll issue your refund or intergalactic store credit 

⚠️ Please don’t return anything before getting confirmation - Skully hates surprise packages.

💫 WHEN WE PAY (OUR MISTAKE) 💫

If the cosmic blunder is on our end, return shipping is on us. You’re covered if:

  • You got the wrong size, item, or color
  • The product arrived damaged or defective
  • A shipping/fulfillment mistake happened in our galaxy
  • A Wookie stole your goods

Send us clear photos with your request so we can move at lightspeed.

Once your return request is greenlit, we’ll beam you a prepaid return label - meaning the trip back to HQ costs you nothing. As soon as your gear re-enters our orbit (aka lands in the warehouse), we’ll process your refund or launch a replacement.

❌ WHEN YOU PAY (CHANGE OF MIND) ❌

If you simply change your mind, no worries — but you cover the return shipping costs. (Pro tip: use tracked shipping, because lost packages = sad legends.)

🚫 What We Cannot Accept 🚫

Even legends have limits. We can’t take back returns if:

  • The item’s been worn, washed, partied in, or otherwise battle-damaged
  • More than 14 days have passed since delivery (time machines excluded)
  • You ship it back without our green light first (Skully doesn’t like surprises)

✅ SO IN SHORT ✅

  • If we are responsible for the issue (e.g., defect or wrong item), we’ll cover the return shipping
  • In all other cases (e.g., change of mind), you are responsible for the return shipping costs (unless you bribed our fearless leader Skully)

We recommend using a tracked service, as we are not responsible for returns lost in space.

❓ NEED HELP❓  

Still lost in orbit? 
Contact us here or email us at: help@culture-galaxy.com

Last updated: August 29, 2025