Returns & Exchanges
Cosmic-Level Customer Care
Hey, legend! We get it—sometimes things don’t go quite as planned. Whether your merch isn’t the perfect fit or the galaxy’s shipping gremlins have been up to no good, the Culture Galaxy crew has got you covered. Here’s how we handle returns and exchanges, all while keeping the vibes high:
Our Stellar Return Policy
Time Travel Friendly: You’ve got 60 Earth days from the delivery date to send back your goodies—plenty of time to decide if your threads are the right fit for your next interstellar adventure.
Conditions: Items must be unworn, unwashed, and unaltered (no cat hair, beer spills, or black hole residue, please).
Custom & Limited Editions:
Sorry, mate. If you’ve snagged one of our rare or custom-made pieces, it’s yours to cherish forever—they’re not eligible for returns.
Before You Beam It Back
If your shirt feels a bit roomy, hang tight! Our 100% cotton shirts are made to last but will shrink up to half a size after a few washes. Give them a chance to adjust to your cosmic laundry routine before sending them back.
Damaged Parcel or Quality Issues? We hate when that happens! If your merch arrived looking less than stellar, don’t worry—contact our Customer Support Team at help@culturegalaxy.com, and we’ll sort it out faster than a warp-speed jump.
How to Start Your Return
Click the big Start a Return button below—it’s like pressing the launch button for a smoother shopping journey. Follow the simple steps to initiate your return or exchange. Don’t worry, you won’t need a PhD in rocket science to figure it out.
No-Fuss Returns: On Us!
Yep, you read that right—returns are free. No sneaky wormhole fees, no galactic surcharges. Just hassle-free service because, let’s be honest, life’s complicated enough without complicated return policies.
Now go ahead—click that button, and let’s get things sorted. In the meantime, I’ll be on my rocket sipping a brew.
Captain Skully McPaws
[Start a Return] <- Create cool button here